Queensland Bridge & Civil (QBC), ABN 48 077 429 960, of 14 Neon Street, Sumner QLD 4074 (referred to as "QBC", "we", "us" or "our") is committed to protecting the privacy of individuals who interact with us and with this website. This Privacy Policy explains how we collect, hold, use and disclose personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website or providing personal information to us, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.
1. Information We Collect
The personal information we collect depends on the nature of your dealings with us. It may include:
- your name, job title and the organisation you represent;
- your contact details, including postal address, email address and telephone number;
- information contained in enquiries, job applications, resumes and supporting documents you send to us;
- records of your correspondence and dealings with us; and
- technical information collected automatically when you visit our website (see "Cookies and Website Analytics" below).
We generally do not collect sensitive information unless it is reasonably necessary for our functions or activities and you have consented, or we are otherwise permitted to do so by law.
2. How We Collect Your Information
We collect personal information directly from you wherever practicable — for example, when you contact us by phone or email, submit an enquiry or job application, or engage with us as a client, supplier, subcontractor or industry partner. In some cases we may collect information from third parties, such as recruitment agencies, referees or publicly available sources, where it is reasonable and lawful to do so.
3. Why We Collect, Hold, Use and Disclose Information
We collect and use personal information for purposes connected with our civil construction business, including to:
- respond to your enquiries and provide information you request;
- tender for, deliver and administer projects and contracts;
- manage relationships with clients, suppliers, subcontractors and consultants;
- assess and manage employment and contractor applications;
- meet our legal, regulatory, safety and contractual obligations; and
- operate, maintain and improve this website.
4. Disclosure to Third Parties
We may disclose your personal information to third parties where reasonably necessary for the purposes described above, including to project clients and principals, subcontractors and suppliers, our professional advisers, and our service providers (such as IT and data hosting providers). We may also disclose information where required or authorised by law. We do not sell personal information.
5. Overseas Disclosure
We primarily store and handle personal information within Australia. Some of our service providers may store data on servers located overseas. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function correctly and to collect anonymous statistical information about how visitors use the site, such as pages viewed and general location. This information is generally not used to identify you personally. You can disable cookies through your browser settings, although some parts of the website may not function as intended.
7. Data Security and Retention
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We retain personal information only for as long as it is needed for the purposes for which it was collected, or as required by law, after which we take reasonable steps to destroy or de-identify it.
8. Access and Correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using the details below. We will respond within a reasonable period and may need to verify your identity before providing access.
9. Complaints and Enquiries
If you have a question about this Privacy Policy, or believe we have breached the Australian Privacy Principles, please contact us using the details below. We will investigate your concern and respond as soon as reasonably practicable. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this website, and any changes take effect from the date the updated policy is posted.
11. Contact Us
For any privacy-related enquiries or requests, please contact:
Queensland Bridge & Civil
14 Neon Street, Sumner QLD 4074
Phone: (07) 3725 7800
Email: enquiries@qbcivil.com.au
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